OneStream utilizes advanced web technologies.
Therefore, there may be issues when using incompatible browsers, outdated browser versions, or older operating systems, causing the service to malfunction.
Please check the following requirements before using OneStream.
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The recommended operating environment includes both the OS and browser conditions.
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Some functionalities are limited in the browser version or dedicated app for smartphones.
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The latest versions of both the OS and browser are recommended.
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The management screen is best viewed using a PC browser. Operation from a smartphone is not guaranteed.
PC Web Browsers
Google Chrome Latest Version
Safari Latest Version
Microsoft Edge Latest Version
Windows 10 Latest Version
MacOS Latest Version
Mobile Web Browsers
Google Chrome Latest Version
Safari Latest Version
iOS Latest Version
Android OS Latest Version
Mobile Dedicated App
iPhone / iPad Application
iOS Latest Version
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We do not guarantee operation in a virtual OS environment.
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Screen display may be distorted when zooming in or out using the browser.
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Environments not listed under "Supported Browsers/OS" are not supported.
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Please note that the recommended environment may change without notice.
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Internet connectivity is required.
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For WiFi devices, various carriers, mobile devices, and internet service providers, please contact the respective companies for inquiries.
If PC browser version has issues
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Please check the operating environment of your OS and browser.
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Browser add-ons (extensions) may be the cause. Try disabling the add-ons (you don't need to remove them).
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Clear the cache and delete cookies to see if the problem is resolved. Please note that deleting cookies will remove all input history.
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The security software installed on your PC may be the cause. Temporarily disable the security software and see if it improves.